Office Administrator
Bexleyheath
South East London
Lift Service Coordinator
Engineering Administration
Service Department
Lift Industry
Permanent Position
Pay: £25 000 – £30 000 pa
Additional information:
- Free parking
- Full systems training
- Full process and procedure training
- Pension
- 25 days holiday
REClifts is now recruiting an Office Coordinator to support the day-to-day of running a lift service department.
Commutable: Gravesend, Hartley, Northfleet, Greenhithe, Bexley, Dartford, Swanley, Orpington, Belvedere, Eltham, Sidcup
Administrator Key Responsibilities:
- Administrative support for Service Manager.
- Collecting information.
- Call handling – incoming enquiries for service, repairs, breakdowns of lifts
- Managing info inbox, directing emails
- Logging Lift Engineering jobs on the database, and keeping data records accurate and in line with GDPR.
- Downloading and sending engineering reports.
- Collaborate with Engineers regarding service completions and resolving any issues.
- Despatching engineers to attend service and repair visits.
- Scheduling of lift engineer callout visits.
- Scheduling Lift Engineers for customer visits.
- Updating and sending weekly spreadsheets to the end customer.
- Client contract starts and renewals. Warranty starts and handovers.
- Invoicing the customer for services, repairs, and breakdowns.
- Annual tasks required for specific clients including testing and audit reports.
- Annual tasks required for Service coordination including Christmas rotas.
Ideal Service Administrator Candidate:
- Previous experience in an office environment/administrative role – Essential
- Confident ability to use Word, Excel, Spreadsheets, Email, and Databases – Essential
- Confident telephone communicator – Essential
- Attention to detail and ability to multi-task – Essential
- Good working knowledge of Lift Data – Desirable
- Good working knowledge of Service contracts – Desirable
Apply to this Administrator position:
- For a confidential conversation call us Monday – Friday between 8:00 am- 6 pm
- Ping your CV by email and we will get back to you ASAP.
- Refer a friend and receive £100 love-to-shop vouchers upon successful placement
REClifts is passionate about understanding what is truly important about your next move before entering an application or interview process. Please feel free to visit the REClifts website at www.reclifts.co.uk or to read some recent successes check out the REClifts Google Reviews. Google search REClifts and click on Reviews.